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8.5.104.23

E-mail Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
06/05/18 Hot Fix X X X X

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List of Release Notes

What's New

This release includes only resolved issues.



Resolved Issues

This release contains the following resolved issues:


HTML-formatted chat transcripts now only display messages and notifications that were shown to customers in the original transcript. Previously, if there was a chat consultation or chat coaching, messages exchanged during consultation or coaching between agents also appeared in the emailed transcript. This issue only affected HTML-formatted transcripts; it did not affect text-formatted transcripts. (ESR-13922)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.104.23.

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This page was last modified on June 5, 2018, at 04:05.