Jump to: navigation, search

Genesys Driver for Use with Facebook Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/30/15 Hot Fix X X X X

Helpful Links

Releases Info

Product Documentation


Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Facebook Driver now properly writes and reads history files. Previously, in versions and, the Driver did not properly write data in history files; as a result, after restart or switchover of Social Messaging Server, the Driver could read only part of the history file, and it submitted many duplicate interactions for both generic and private messaging monitors. (SMD-2720)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on July 30, 2015, at 16:58.
Comments or questions about this documentation? Contact us for support!