Genesys Driver for Use with Facebook Release Notes
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This release includes only resolved issues.
This release contains the following resolved issues:
Facebook Driver now properly writes and reads history files. Previously, in versions 184.108.40.206 and 220.127.116.11, the Driver did not properly write data in history files; as a result, after restart or switchover of Social Messaging Server, the Driver could read only part of the history file, and it submitted many duplicate interactions for both generic and private messaging monitors. (SMD-2720)
No special procedure is required to upgrade to release 18.104.22.168.