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Genesys Web Engagement Server 8.5.x Release Note

This Release Note applies to all 8.5.x releases of Genesys Web Engagement Server. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 8.5.0:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
8.5.000.42 08/01/17 General X X
8.5.000.36 02/15/17 General X X
8.5.000.35 02/03/17 General Unavailable X X
8.5.000.34 01/11/17 General X X
8.5.000.33 11/15/16 General X X
8.5.000.26 07/11/16 General X X
8.5.000.19 05/16/16 Hot Fix X X
8.5.000.17 05/11/16 Hot Fix X X
8.5.000.15 04/06/16 General X X
8.5.000.14 01/27/16 General X X
8.5.000.11 10/30/15 General X X


The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Genesys Web Engagement page in the Genesys Supported Operating Environment Reference Guide.

For information about 8.1.x releases of Genesys Web Engagement Server, see the 8.1 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items

The Thrift-based cassandra-gui tool is no longer included with Web Engagement Server.

Discontinued as of: 8.5.000.17


Genesys Web Engagement 8.5 now uses a ZAP-based proxy, instead of the Paros-based proxy that was used in earlier releases.

Discontinued as of: 8.5.000.11


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 8.5.x releases of Genesys Web Engagement Server, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Genesys Web Engagement Server, see the following documentation:

  • The documentation related to this software is available from the product page.

Release Notes for other Genesys components are available here.

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This page was last modified on August 1, 2017, at 11:03.