Jump to: navigation, search

8.5.000.33

Genesys Web Engagement Plug-in for Genesys Administrator Extension Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
11/15/16 General X X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • The Genesys Web Engagement Plug-in for Genesys Administrator Extension (GAX) now allows customers to configure pacing settings by using the Agent Groups that are listed in the Web Engagement Pacing Configuration menu. A new privilege, Access to Web Engagement Pacing Configuration, was added to control access to this functionality.


Note: This version was first released as a Hot Fix on 10/31/16.


Resolved Issues

This release contains no resolved issues.



Upgrade Notes

No special procedure is required to upgrade to release 8.5.000.33.

Feedback

Comment on this article:

blog comments powered by Disqus
This page was last modified on November 15, 2016, at 12:26.