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8.5.000.33

Genesys Web Engagement Plug-in for Genesys Administrator Extension Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
11/15/16 General X X

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What's New

This release contains the following new features and enhancements:

  • The Genesys Web Engagement Plug-in for Genesys Administrator Extension (GAX) now allows customers to configure pacing settings by using the Agent Groups that are listed in the Web Engagement Pacing Configuration menu. A new privilege, Access to Web Engagement Pacing Configuration, was added to control access to this functionality.


Note: This version was first released as a Hot Fix on 10/31/16.


Resolved Issues

This release contains no resolved issues.



Upgrade Notes

No special procedure is required to upgrade to release 8.5.000.33.

This page was last modified on November 15, 2016, at 13:26.

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