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8.5.010.99

Voice Platform CTI Connector Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
11/20/15 Hot Fix X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • Two new parameters allow CTIC (ICM) to use a REFER message to transfer an ongoing call (a caller leg to CTIC is established) to a destination when CTIC detects that Cisco ICM is unavailable.

    Enable this functionality by setting the CTIC option [ICMC] ICMUnavailableAction to Transfer. The default is Hangup.

    Then use the IVR Profile option [gvp.service-parameters] cti.FailoverNumber to specify the transfer destination (a number).



Resolved Issues

This release contains no resolved issues.



Upgrade Notes

No special procedure is required to upgrade to release 8.5.010.99.

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This page was last modified on November 20, 2015, at 11:29.