Jump to: navigation, search

Known Issues and Recommendations

Genesys Softphone VDI Adapter

The Known Issues and Recommendations section is a cumulative list for all 9.0.x releases of Genesys Softphone VDI Adapter. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.

See also Internationalization Issues.


In eLux RP 6.x (64-bit) thin client environments, when using Pulse Audio as the default audio layer, audio device selection made in the application takes no effect; audio always comes to/from the audio device selected in the eLux control panel.

ID: SOFTPHONE-819 Found In: 9.0.010.05 Fixed In: 

Internationalization Issues

Information in this section is included for international customers. Release numbers in the Found In and Fixed In fields refer to the English (US) release of Genesys Softphone VDI Adapter unless otherwise noted in the issue description.


There are no internationalization issues for this product.


This page was last edited on February 27, 2020, at 15:48.
blog comments powered by Disqus