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Genesys Softphone VDI Adapter Release Notes

Genesys Softphone VDI Adapter is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
12/17/20 General X

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What's New

This release contains the following new features and enhancements:

  • Genesys Softphone now automatically re-tries SIP registration attempts if the DNS fails to resolve the SIP FQDN on startup. (SOFTPHONE-982)

Resolved Issues

This release contains the following resolved issues:

Genesys Softphone now properly applies Secure Real-Time Transport Protocol (SRTP) or non-secure RTP in environments where SRTP is configured in elective mode. (SOFTPHONE-977)

Genesys Softphone now supports the use of the a=ptime parameter for outgoing Session Description Protocol (SDP). To enable this, you must configure the option codecs.enabled.audio with the extra key-value pair ptime.

For example:


Valid values for the ptime parameter are dependent on the codecs that are enabled:

  • ptime=20 (default) and ptime=40 are permitted for all currently supported audio codecs.
  • ptime=60 is permitted for G.711, G.722, G.729 and Opus (but not iLBC and iSAC).


Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on December 17, 2020, at 12:46.
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