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Social Media Plugin for Workspace Desktop Edition Release Notes

Social Media Plugin for Workspace Desktop Edition is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
03/12/18 Hot Fix X

Helpful Links

Releases Info

Product Documentation

Genesys Products

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Private messages in Facebook are now delivered to agents when the facebooksession.auto-answer option is set to true. Previously, some private messages were not delivered to agents in this scenario. (SMD-4778)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on February 4, 2019, at 07:12.
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