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9.0.006.07

Genesys Cloud API Driver for Twitter Release Notes


Genesys Cloud API Driver for Twitter is part of 9.x starting in 9.0.001.02.
Release Date Release Type Restrictions AIX Linux Solaris Windows
04/12/19 Update X X X X


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Releases Info

Product Documentation

Genesys Products


What's New

This release contains the following new features and enhancements:

  • Inbound media attachments in Twitter direct messages and public Tweets are now saved in the Universal Contact Server (UCS) database. (SMD-5907, SMD-5906)
    Important
    Configure the Twitter driver Configuration Options ucs-in-use to true and fetch-image to true to view the images and other media attachments successfully on WDE.



Resolved Issues

This release contains no resolved issues.



Upgrade Notes

  • The current release of Cloud API Driver for Twitter (9.0.006.07) is compatible only with Social Media Plugin for WDE release 9.0.006.21 or higher and DMS release 9.0.002.06 or higher.
  • If you plan to upgrade both Cloud API Driver for Twitter and Social Media Plugin for WDE, ensure the following upgrade order:
    1. Upgrade Social Media Plugin for WDE on all agent workstations.
    2. Upgrade Cloud API Driver for Twitter in DMS.
This page was last edited on September 18, 2020, at 13:56.
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