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8.5.100.12

Genesys Rules System Rules Engine Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
04/16/15 General X X X X

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Genesys Rules System

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What's New

This release contains the following new features and enhancements:

  • Setting Department from Process Properties—Based on the properties of the Process, GRE can determine the relevant Department. When configuration option iwd-set-department-from-process is set to value true, GRE can make this determination and so run rules created for Department and Process, provided that the Department has not been specified elsewhere. If the option is set to true then the Engine will set the Department from the Process for ESP server requests. The setting of the Department from the Process will occur only if the Department is not specified and the business context level 1 is not specified.
    • Option name—iwd-set-department-from-process
    • Valid values—true/false
    • Default value—false
    • Description—With value true, GRE will determine the Department from the properties of its Process, for ESP server requests. The setting of the Department from the Process properties will occur only if the Department is not specified and the business context level 1 is not specified.


Resolved Issues

This release contains the following resolved issues:


IWD_solutionId and IWD_tenantId have been implemented in GRE. Previously when BCMS functionality was moved to GRE, these items were not implemented. (GRS-2555)


A problem that caused function calls on the business calendar to fail with a Null Pointer exception has been corrected. (GRS-2525)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.100.12.

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This page was last modified on April 16, 2015, at 11:47.