Jump to: navigation, search

9.0.015.00

Predictive Routing - Agent State Connector Release Notes


Predictive Routing - Agent State Connector is part of 9.x starting in 9.0.006.06.
Release Date Release Type Restrictions AIX Linux Solaris Windows
02/15/19 General Under Shipping Control X X


Helpful Links


What's New

This release includes only resolved issues.


Resolved Issues

This release contains the following resolved issues:


You can now set an Agent Skill level to 0. Previously, if you set a Skill level to 0, ASC disregarded the update and retained the previous value. (PRR-4362)



Upgrade Notes

No special procedure is required to upgrade to release 9.0.015.00.

This page was last edited on March 20, 2019, at 17:53.

Feedback

Comment on this article:

blog comments powered by Disqus