Predictive Routing - Agent State Connector Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
|02/15/19||General||Under Shipping Control||X||X|
This release includes only resolved issues.
This release contains the following resolved issues:
You can now set an Agent Skill level to 0. Previously, if you set a Skill level to 0, ASC disregarded the update and retained the previous value. (PRR-4362)
No special procedure is required to upgrade to release 9.0.015.00.