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8.5.101.11

Genesys Mobile Services Release Notes

Release Date Release Type Restrictions AIX HP-UX PA HP-UX IPF Linux Solaris Windows
07/10/15 Hot Fix X X

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What's New

This release contains the following new features and enhancements:

Genesys Mobile Services

  • Support for URS-based dialing in GMS Callback application—You can now enable this feature by setting _urs_ewt_estimation_method=ursdial in your configuration. Use of this feature is highly recommended to ensure efficient use of agent resources.
    Note: You must upgrade URS to 8.1.400.07 or greater if you plan to use this feature.


Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 8.5.101.11.

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This page was last modified on July 10, 2015, at 11:32.