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Genesys Interactive Insights 8.5.x Release Note

This Release Note applies to all 8.5.x releases of Genesys Interactive Insights. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order


Release 8.5.0:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
8.5.001.02 01/24/18 General X X X X
8.5.000.05 07/31/17 Hot Fix X X X X
8.5.000.03 1/26/17 Hot Fix X X X X
8.5.000.02 02/25/16 General X X X X

The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Genesys Interactive Insights page in the Genesys Supported Operating Environment Reference Guide.

The platforms supported by GI2 vary depending on the installed BI Service Pack. Release notes for BI software are provided by SAP and are located inside the installation package. Open the SAP-provided release notes to discover the new features, corrections, known issues, and limitations associated with each version of the software.

For information about 8.1.x releases of Genesys Interactive Insights, see the 8.1.x Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items

There are no discontinued items for this product.


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 8.5.x releases of Genesys Interactive Insights, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Genesys Interactive Insights, see the following documentation:

  • The operating systems available for use with each component release are listed in the table at a high level only. The Genesys Supported Operating Environment Reference Guide page in the Genesys Supported Operating Environment Reference Guide provides detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations for Genesys Interactive Insights components.

Release Notes for other Genesys components are available here.

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This page was last modified on April 23, 2018, at 11:38.