Jump to: navigation, search

Genesys Customer Experience Insights is part of 9.x starting in

Genesys Customer Experience Insights Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
05/24/19 Update X

Helpful Links

What's New

This release contains only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Text on the Microstrategy Web GUI now displays correctly in scenarios where the default language is changed. In release, changing the language (Preferences > Language) could cause some characters to be replaced by question marks (?), and could cause a JavaScript error to appear on subsequent logins. (GCXI-1751)

The logical definition of the USER_DATA_CUST_DIM_2 table is corrected, and now uses the actual Genesys Info Mart table. Genesys CX Insights attributes Dimension 6 through Dimension 10 now link directly to the USER_DATA_CUST_DIM_2 Info Mart table. (GCXI-1660)

Upgrade Notes

Refer to the Deployment Procedure for this release to deploy the installation package within your environment.

This page was last edited on May 24, 2019, at 18:24.
Comments or questions about this documentation? Contact us for support!