Jump to: navigation, search

Genesys Administrator Extension Release Notes

Genesys Administrator Extension is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
11/18/21 General X X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • Spring libraries are upgraded to Spring 5.x. (GAX-11219)
  • GAX third-party libraries are now upgraded to:
    • Jetty 9.4.42.v20210604
    • Apache httpclient 4.5.13
    • Apache httpmime 4.5.13
Intelligent Workload Distribution (IWD) application was not tested for the plugin compatibility in this release.

Resolved Issues

This release contains the following resolved issues:

GAX now correctly displays the Centralized Logs -> Audit menu and its drop-down options. Previously, there was an issue in displaying the Audit menu when Privacy Manager was deployed with GAX. (GAX-10384)

GAX now purges the log files correctly when the [log].log-filename-without-date option is set to true in the GAX application options. In such configurations, GAX does not append date in the log file names and roll over function happens according to the value set in the expire log option. (GAX-11246)

GAX now restarts successfully even when the GA plugin is disabled. (GAX-11263)

GAX now prevents sending the debug level logs to message server by including another log option filter-network-debug and setting it to true when the log option standard or trace or all is set to network and the log option verbose is set to all. (GAX-11265)

GAX now displays all agents mapped to a skill in the Dependencies tab, after the skill to which large number of agents mapped is edited. Previously in this scenario, some of the agents mapped to that skill were deleted. (GAX-11294)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on August 31, 2023, at 08:20.
Comments or questions about this documentation? Contact us for support!