Genesys Administrator Extension Release Notes
|Release Date||Release Type||Restrictions||AIX||Linux||Solaris||Windows|
This release contains the following new features and enhancements:
- When the disable-vag-calculation parameter is set to true in the Configuration Server (single tenant), Genesys Administrator Extension (GAX) communicates with the Virtual Agent Group (VAG) Calculation Service configured in GAX. It then performs the VAG calculation and displays Agents who belong to VAGs in Agent Groups, Persons, and Agent Dashboard. (GAX-10646)
This release contains no resolved issues.
No special procedure is required to upgrade to release 220.127.116.11.
This page was last edited on June 19, 2020, at 18:43.