Jump to: navigation, search

Genesys Administrator Extension Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
01/25/19 Hot Fix X X

Helpful Links

What's New

This release contains the following new feature or enhancement:

  • Genesys Administrator Extension (GAX) now supports the French (Canada) Language Pack.

Resolved Issues

This release contains the following resolved issues:

This release of GAX fixes a password-related security vulnerability. (GAX-10106)

The GAX History page now displays error messages in French for every security authentication violation while importing a CSV file in the Agents Dashboard. (GAX-10104)

Now the Persons list is auto refreshed for every edit action on a person record. Previously, manual refresh was needed to reflect the changes. (GAX-10100)

The error message that is displayed to indicate duplicate records while importing a CSV file in Agents Dashboard is now localized in French. (GAX-10099)

This release of GAX includes some translation corrections of label names, placeholder values, and field names in +Add Agents, Action Codes, and Access Groups dialog boxes. Previously, the text was either displayed in English instead of the localized language or had a typo. (GAX-9976)

This release of localized French (Canada) GAX fixes tooltip issues in the following options in the Audio Resource Management (ARM) module:

  • Edit button in the Personality tab
  • Upload Audio File for an Audio Resource
  • Reprocess text for an Audio Resource file


The Show Column Filter in the Agent Dashboard now filters correctly in the localized GAX. (GAX-9607)

Upgrade Notes

No special procedure is required to upgrade to release

Supported Languages

See Release 8.5.2 Translation Support.

This page was last modified on July 8, 2019, at 21:39.


Comment on this article:

blog comments powered by Disqus