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Genesys Hub Plug-in for Workspace Desktop Edition 9.1.x Release Note

Genesys Hub Plug-in for Workspace Desktop Edition is part of 9.x starting in 9.1.000.03.

This Release Note applies to all 9.1.x releases of Genesys Hub Plug-in for Workspace Desktop Edition. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 9.1.0:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
9.1.008.06 03/04/22 Update X
9.1.007.07 05/25/21 General Under Shipping Control X
9.1.006.17 12/18/20 General Under Shipping Control X
9.1.005.08 05/22/20 Update X
9.1.003.04 12/26/19 Update X
9.1.002.07 09/30/19 Update X
9.1.001.07 06/26/19 General X
9.1.000.03 03/27/19 General Under Shipping Control X


This Release Note lists the supported operating systems for each release at a high level. For more detailed information about the supported versions for each operating system, see the Messaging Apps/Social Engagement page in the Genesys Supported Operating Environment Reference Guide.

For information about 9.0.x releases of Apple Business Chat Plug-in for Workspace Desktop, see the 9.0 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items


  • Windows Server 2012.
  • Windows 8.

Discontinued as of: 9.1.007.07


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.1.x releases of Genesys Hub Plug-in for Workspace Desktop Edition, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Genesys Hub Plug-in for Workspace Desktop Edition, see the following documentation:

  • The Apple Business Chat Guide provides details about using Workspace Desktop Edition to receive and handle interactions coming from the Apple Business Chat channel of Genesys Messaging Applications.
  • The WhatsApp Guide provides details about installing and configuring Genesys Hub Plug-in for Workspace Desktop Edition.

Release Notes for other Genesys components are available here.

This page was last edited on March 4, 2022, at 11:05.
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