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ha-bot-start-unrestricted

Section: channel-chatbot
Default Value: false
Valid Values: true, false
Changes Take Effect: Immediately
Introduced: 9.0.006.04

In the case of starting multiple bots in the same chat session on different pairs of BGS instances, this option permits a bot to start even if HA support for the bot is not possible.

ha-bot-recovery-enabled

Section: channel-chatbot
Default Value: false
Valid Values: true, false
Changes Take Effect: After restart
Introduced: 9.0.006.04

Enables (true) or disables (false, the default) bot recovery mode, when BGS restores bot sessions during startup or switchover to primary mode.

ha-bot-recovery-batch

Section: channel-chatbot
Default Value: 200
Valid Values: Any integer from 1-1000000
Changes Take Effect: Immediately
Introduced: 9.0.006.04

Specifies the number of interactions in a single batch, which BGS fetches from Interaction Server during a bot recovery procedure.

9.0.006.04

Bot Gateway Server Release Notes


Bot Gateway Server is part of 9.x starting in 9.0.004.08.
Release Date Release Type Restrictions AIX Linux Solaris Windows
09/30/19 Update X X


Helpful Links

Releases Info

Product Documentation

Genesys Products


What's New

This release contains the following new features and enhancements:

  • Support for high availability of bot instances:
    • Introduced 3 new options:
    • Bot instances can now survive Bot Gateway Server switchover/failover conditions by enabling ha-bot-recovery-enabled.
    • Upon restart, the bot now uses new API methods to preserve and restore the context data (requires Chat Server version 8.5.308.06 or higher).
    • The sample bot project demonstrates how to use the new API methods provided for high availability mode.
      (CBP-516)
  • Support for OpenJDK 11. See the Prerequisites section on the eServices page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all prerequisites. (CBP-581)


Resolved Issues

This release contains the following resolved issues:


Bot Gateway Server logging is now possible from all classes (including ChatBotFactory) by using com.genesyslab.chat.bots.chatbotapi.platform.LoggerFactory. (CBP-589)




Upgrade Notes

No special procedure is required to upgrade to release 9.0.006.04.

This page was last edited on April 17, 2020, at 18:53.
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