Outbound Contact reports
This page describes reports that you can use to learn more about the progress of your outbound campaigns (outbound engagement).
About Outbound reports
The following Outbound reports are available in the Interactive Insights > 8.1.1 > Outbound Contact folder:
In addition, the following report is applicable to outbound reporting, but is available in the Interactive Insights > 8.1.1 > Agents folder: