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Campaign Summary Report

This page describes how you can use the Campaign Summary Report to view an overall summary of contact attempts on a campaign-by-campaign basis.

[+] Tip: How do I generate a report?

Understanding the Campaign Summary Report

1

The Main tab of this report provides several key measures generated by Outbound campaigns that summarize the disposition of contact attempts to reach customers over the reporting interval. The Summary tab, in bar chart format, focuses on two of those key measures: Accepted and Not Accepted.

The report's design internally filters the dataset to return Outbound voice-only interactions

You can specify the Dates, Campaigns, and Tenants on which to report.

The following tables explain the prompts you can select when you generate the report, and the measures that are represented in the report:

  • [+] Prompts for the Campaign Summary Report
  • [+] Measures used in the Campaign Summary Report

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This page was last modified on August 10, 2017, at 05:40.