Logging in and out
When you log in to the Oracle Service Cloud agent desktop, you will see the Genesys Media ToolBar at the top of the main interface. You use this toolbar to log in separately to the Gplus Adapter for Oracle Service Cloud.
To log in, click Login on the Media Toolbar, type your username (email address) and password on the Login screen, and then click Log In.
When you're ready to log out of the adapter, click Logout on the Media Toolbar.