Interaction Evaluation Summary
The Interaction Evaluation Summary report shows the evaluation score for the last evaluation session, associated with a specific evaluator and interaction.
Enables you to monitor evaluation session scores for a specific evaluator.
Customizing the Report
- Form - Enables you to select the specific form to be analyzed and displayed in the report.
- Interaction ID - Enables you to select the specific internal interaction ID to be analyzed and displayed in the report.
- Evaluator - Use to select the specific evaluator to be analyzed and displayed in your report.
For additional information, see Report Parameters.