To add an attachment to your Standard Response:
Click Attachments under your Standard Response in the Category Tree to open the Attachments configuration page.
- To add an attachment, click Attach.
- To remove an attachment, select it, then click the trash can icon.
- To view an attachment, select it, then click Open. This downloads the file to your environment.
This page was last modified on August 10, 2017, at 06:39.