|Maintenance Notice - PDF Generation|
|Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.
When you complete your work for the day, or before you logout of Salesforce, you must log off from the system. It is best practice for you to log out between shifts, to ensure that this time is not counted as your Not Ready time, instead of timed logged out, as this impacts your agent productivity statistics.
To log out:
- Select file:cti_sf_dropdown.png on the dialpad.
- Click Sign Out.