How Do I Enable Automatic Welcome Emails?
You can choose to automatically send a welcome email containing login instructions to all new team members in your contact center. This lets you control when new members receive an email notifying them that their account was created. After you create new team members, you can quickly send updates with one-click. You can also easily disable this feature, if needed.
Where is this setting located?
You can find the Welcome Emails check box under Settings > Desktop > General:
How do I enable or disable welcome emails?
- To enable the emails, select the Welcome Emails check box.
- To disable the emails, remove the check mark in the Welcome Emails check box.