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Premier Edition Cloud Solution Guide

Welcome to the Premier Edition Cloud Solution Guide. These topics provide an overview of Premier Edition Cloud (PEC) and are intended for use by administrators, supervisors, and agents.

About This Solution Guide

The following topics explain the product functionality of PEC:

Getting Started

Learn more about using PEC:


Learn more about each component:

Call Recording and Data Retention

Find out information about call recording and data retention, including:

This page was last edited on October 26, 2016, at 17:09.


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