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Displaying CTI Panel Settings

Select Genesys Cloud > Record Type > Bulk Permission Update to display the CTI panel settings.

RecordType Permission View


Default Settings

The following CTI panel default settings are enabled for these record types:

[+]All Activities

[+]All Entities

[+]All Transactions

[+]Support Case

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This page was last modified on February 19, 2016, at 06:29.