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Configuring Your Dialpad

Use the Dashboard to set up the Dialpad.

  1. Navigate to Home > Dashboard.
  2. Click Personalize Dashboard on the top-right corner.
    Personalize Dashboard View
  3. Click on any available Custom Portlet option.
    Add Content View
  4. Hover your cursor over the Custom Content and click Setup.
    Custome Content Setup
  5. In the popup screen, select Genesys CTI Panel and then click Save.
    Custom Content Popup Screen

    The dashboard login panel opens.

    Dashboard Login Panel
This page was last modified on February 19, 2016, at 07:29.


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