Customer Service Record Tool Help
What is the Customer Service Record (CSR) Tool?
Customer Service Record (CSR) Tool is an on-demand and easy to use application to help Genesys resellers create and manage customers (the subscribers). Genesys resellers can easily create new customers and control various features pertaining to self-service and premier edition to which those customers have access.
About This Help
Some of the topics explaining the different features of the CSR Tool are:
Find information about managing subscriber information, including:
Phone Number Management
Find information about managing phone numbers, including:
Find information about configuring certain features: