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Changing an Account Status

This feature allows resellers to temporarily suspend a customer's (subscriber) account if there are issues (for example billing) and then reactivate it once those issues are resolved. Use Change Account Status to change the account's status (per business rules).

Changing the Account Status

To use this feature:

  1. In the field, enter the subscriber's email address.
  2. Choose what you want to do:
    • Suspend—Suspends the account.
    • Un-Suspend—Reactivates (Un-suspends) the account.

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This page was last modified on 26 February 2016, at 05:42.