Changing an Account Status
This feature allows resellers to temporarily suspend a customer's (subscriber) account if there are issues (for example billing) and then reactivate it once those issues are resolved. Use Change Account Status to change the account's status (per business rules).
To use this feature:
- In the field, enter the subscriber's email address.
- Choose what you want to do:
- Suspend—Suspends the account.
- Un-Suspend—Reactivates (Un-suspends) the account.