As of Friday October 16th, access to restricted content on this site now requires you to log in with your Genesys account. If you don't have an account, you can request one at these locations: Request MyPartner Portal Account or Request My Support Account.
Signing Out
When you complete your work for the day, or before you logout of Salesforce, you must log off from the system. It is best practice for you to log out between shifts, to ensure that this time is not counted as your Not Ready time, instead of timed logged out, as this impacts your agent productivity statistics.
To log out:
- Select file:cti_sf_dropdown.png on the dialpad.
- Click Sign Out.
This page was last edited on April 28, 2016, at 21:05.
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