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Displaying CTI Panel Settings

Select Genesys Cloud > Record Type > Bulk Permission Update to display the CTI panel settings.

RecordType Permission View

Default Settings

The following CTI panel default settings are enabled for these record types:

[+]All Activities

[+]All Entities

[+]All Transactions

[+]Support Case

This page was last edited on April 28, 2016, at 21:05.
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