Installing the Adapter
Installing the Adapter is the first step in getting your contact center started.
- Click Setup Menu and open the Setup Manager User Interface view.
- Navigate to Customization > SuiteBundler > Search & Install Bundles to open the SuiteBundler view.
- Click List, as shown below, to open the Installed Bundles view.
- Click New in the Installed Bundles view to open the Search & Install Bundles view.
- In the Search & Install Bundles view, enter Genesys Cloud CTI in the Keywords field and click Search.
- Click on Genesys Cloud CTI under the Name column to open the Bundle Details: General Cloud CTI view.
- Click Install.
- Review the bundled components, then click Install Bundle to open the Installed Bundles View.
- The following graphic displays a pending install status of the bundle.
- Click Refresh to see a confirmation status once the installation is complete.
This page was last modified on February 19, 2016, at 06:29.