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Internal Voice Interaction

The Voice Interaction Window enables you to start a voice interaction with an internal target. You can communicate with other agents or internal targets by using the Team Communicator toolbar in the Main Window view, or from the Voice Interaction view while you are handling an active call with a Contact.

[+] 1. Communicating with Another Agent

[+] 2. Communicating with Another Agent While Handling an Active Interaction

This page was last edited on June 3, 2014, at 12:52.


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