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Workbins Privileges

The following table lists the Workbin privileges in the Workspace Workbin Privileges section of the Role Privileges tab that can be enabled for a role. Privileges are assigned as configuration options in the Role Privileges tab of the Role object in Genesys Administrator (refer to the Procedure: Creating a Role, allowing a Workspace privilege, and assigning a Role to an agent or agent group).

Workbin Privileges
Role privilege Description
Workbins - Can Use My Workbins The agent is permitted to access the My Workbins functions. Modified: 8.1.40x.xx
Workbins - Can Use My Team Workbins The agent is permitted to access the My Team Workbin functions. Added: 8.1.40x.xx
This page was last modified on May 29, 2014, at 11:57.

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