- Default Value: Sounds\Ring.mp3
- Valid Values: A comma-separated list of valid Windows directory paths and file names.
- Changes take effect: At the next interaction.
- Description: Specifies the name and location in the application folder of audio files that are to be pre-loaded when an agent logs in. For Example: "Sounds\Ring.mp3,Sounds\bell.mp3,Sounds\chord.mp3,Sounds\warning.mp3". The audio files are defined by the options that control sounds, such as voice.ringing-bell and chat.new-message-bell. Files that are not specified by this option are loaded whenever they are needed.
This page was last modified on May 29, 2014, at 11:35.