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Presence Options


  • Default Value: true
  • Valid Values: true, false
  • Changes take effect: When the application is started or restarted.
  • Description: Specify whether to evaluate presence or not. Set this option to true if presence has to be evaluated for agents, agent groups, T-Server queues, routing points, and interaction queues.
This page was last modified on November 4, 2013, at 13:12.


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