Open Media Options

openmedia.bundle.sms

• Default Value: sms,smssession
• Valid Values: sms, smssession.
• Changes take effect: When the application is started or restarted.
• Description: Specifies the list of media types that are used to implement the SMS channel. The value sms specifies the SMS Page media-type, and the value smssession specifies the SMS Session media-type.

openmedia.workitem-channels

• Default Value: ""
• Valid Values: A comma-separated list of valid media types.
• Changes take effect: When the application is started or restarted.
• Description: Specifies the list of workitem channels that are used by the agent.