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Broadcast Message Privileges

The following table lists the Broadcast Message privileges in the Interaction Workspace Broadcast Message Privileges section of the Role Privileges tab that can be enabled for a role. Privileges are assigned as configuration options in the Role Privileges tab of the Role object in Genesys Administrator (refer to the Procedure: Creating a Role and allowing an Interaction Workspace privilege and assigning a Role to an agent or agent group).

Broadcast Message Privileges

Role privilege

Description

Broadcast - Can Use The agent is permitted to receive and view broadcast messages.
This page was last modified on May 29, 2014, at 11:48.

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