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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key

Table GCX_CAMPGROUP_INFO


This table stores information about the associations between campaigns and agent or place groups, including terminated associations, such as when an agent group is removed from a campaign.

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Column List

Legend

Column Data Type P M F Description
ID bigserial X X The unique, autonumbered ID of this record. This is the primary key.
GroupID integer X X The DBID of the AgentGroup or PlaceGroup that is associated with CampaignID (the campaign).
CampaignID integer X X The DBID of the campaign that is associated with GroupID (the AgentGroup or PlaceGroup).
Description varchar(255) Free-format description
CPDServerID integer X The DBID of the CPD Server Application that is associated with this record.
IsActive integer X This is an indicator of whether the campaign on behalf to this group is active. It corresponds to the CfgFlag enumeration (Configuration Server). One of the following values:
  • 0—Unknown
  • 1—False
  • 2—True

#DICTIONARY TYPE 509

DialMode integer A dedicated dial mode for this group. It corresponds to the CfgDialMode enumeration (Configuration Server). For a listing of permissible values, refer to G_Dictionary Values (for DB2Microsoft SQL Server, Oracle, or PostgreSQL, respectively).

#DICTIONARY TYPE 521

OrigDNID integer X A DBID of the DN from where the dialing should be performed.
NumOfChannels integer The maximum number of outbound channels that can be used by this group at one time.
OperationMode integer An operation mode. It corresponds to the CfgOperationMode enumeration (Configuration Server). One of the following values:
  • 0—Unknown Operation Mode
  • 1—Manual
  • 2—Scheduled

#DICTIONARY TYPE 522

MinRecSize integer A record buffering parameter.
OptRecSize integer A record buffering parameter.
OptMethod integer An optimization method. It corresponds to the CfgOptimizationMethod enumeration (Configuration Server). One of the following values:
  • 0—Unknown Optimization Criteria
  • 1—Agent Busy Factor
  • 2—Overdial Rate
  • 3—Average Waiting Time

#DICTIONARY TYPE 523

OptMethodValue integer The value of the optimization method that is specified by optMethod property.
Status integer X The status of the record. One of the following values:
  • 0—The status is unknown. Reserved for when ICON is unable to determine record status.
  • 1—Record is active.
  • 2—Record is inactive (object is deleted).
  • 10—Synchronization is in progress for an active record.

#DICTIONARY TYPE 24

Created timestamp The GMT-equivalent date and time when this association was written to IDB. This is not necessarily the actual creation time of the association.
Deleted timestamp The GMT-equivalent date and time when the association was removed.
GSYS_DOMAIN integer Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields (for DB2Microsoft SQL Server, Oracle, or PostgreSQL, respectively).
GSYS_PARTITION integer A key that is used for partitioning.
GSYS_SYS_ID integer System ID. Reserved for future use.
GSYS_SEQ bigint Insert Sequence. Not unique.
GSYS_USEQ bigint Update Sequence. Not unique.
GSYS_TS timestamp Reserved
GSYS_TC integer Reserved
GSYS_EXT_VCH1 varchar(255) Reserved
GSYS_EXT_VCH2 varchar(255) Reserved
GSYS_EXT_INT1 integer A flag indicating the reliability of timestamp information stored in the CREATED and DELETED fields. One of the following values:
  • 0—Highly reliable; timestamps for both fields are taken from Configuration Server runtime notifications or the Configuration Server history log.
  • 1—CREATED timestamp is that of the time when configuration data was requested from Configuration Server, either during the initial ICON startup or during synchronization.
  • 2—DELETED timestamp is that of the time when configuration data was requested from Configuration Server; either during the initial ICON startup or during synchronization.
  • 3—Both CREATED and DELETED timestamps are taken from the time when configuration data was requested from Configuration Server, either during the initial ICON startup or during synchronization.
GSYS_EXT_INT2 integer Reserved
Created_ts integer The UTC-equivalent value of the CREATED field.
Created_tcode integer A reference, derived from the value in the CREATED_TS field, to a record in the G_TIMECODE table.
Deleted_ts integer The UTC-equivalent value of the DELETED field.
Deleted_tcode integer A reference, derived from the value in the DELETED_TS field, to a record in the G_TIMECODE table.
This page was last edited on January 10, 2020, at 15:27.
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