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In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key
  • In the Data Type column, varchar/nvarchar means that the data type is varchar except in multi-language databases that use Unicode, in which case the data type is nvarchar.

Table GO_ChainRec


This table contains the history of the chain/record processing, as reported by OCS. Changes to the chain state during chain processing result in the creation of a new record in this table. The record is inserted when information about chain state received from OCS. Records are never updated or deleted in this table.

Refer to Outbound Objects and Models in the Interaction Concentrator User's Guide for a description of outbound chain states and a graphic illustrating the Genesys Campaign Finite State Machine.

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Column List

Legend

Column Data Type P M F Description
ID numeric(16) X X The unique, autonumbered ID of this record. This is the primary key.
ChainGUID varchar(64) X X The unique identifier of the chain processing attempt, as reported by OCS. This ID cannot to be changed during chain processing. Same as GO_CHAIN.CHAINGUID.
RecordHandle int X The RecordHandle of the record that OCS uses.
State int X The state of the chain as reported by the chain finite state machine (FSM). One of the following values:
  • 0—null–unloaded/terminated
  • 1—scheduled
  • 2—processing
  • 3—processed


#DICTIONARY TYPE 76

PrevState int The state of the chain as reported by the chain finite state machine (FSM). One of the following values:
  • 0—null–unloaded/terminated
  • 1—scheduled
  • 2—processing
  • 3—processed


#DICTIONARY TYPE 76

This page was last edited on January 10, 2020, at 15:27.
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