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Document CPA behavior

SUMMARY: Add CPA behavior information to the user guide.

DOCUMENT: The next publication of the GVP 8.5 User's Guide will include these revisions.

CHAPTER: Appendix C: Tuning Call Progress Detection

SECTION: Detecting a Human, Not a Machine


Add a new section title "Detecting a Human, Not a Machine", and add the following information to the section:

The Media Control Platform detects a human when all three of these conditions are true:

  • There is at least one signal.
  • One (1) second has passed since the start of the first signal (hardcoded and used in CPA when postconnectpref="no_machine").
  • The fax duration has passed since the start of the first signal.

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This page was last modified on July 6, 2017, at 22:55.