KB00006: Org Data Setup

Software product name	Performance DNA
SLS Version Number	8.5.x and below
Subject	KB00006: Org Data Setup

Release note prepared by	Support Team
Release note date	15/06/2017

Document Purpose:

The aim of this document is to help complete and c during an install/upgrade.

Install/Configuration Steps:

Customer provides a list of the fields that they have in WFM plus an indication of what they want.

Examples when working Genesys:

WfmID, Firstname, Lastname, EmploymentID, PositionName, PositionID, LMPositionID,Site, Team, Email

Examples when working Teleopti

WfmID, Firstname, Lastname, EmploymentID, PositionName, PositionID, LMPositionID,Site, Team, Email,  Optional column(s)