KB00006: Org Data Setup
Software product name | Performance DNA |
SLS Version Number | 8.5.x and below |
Subject | KB00006: Org Data Setup |
Release note prepared by | Support Team |
Release note date | 15/06/2017 |
Document Purpose:
The aim of this document is to help complete and c during an install/upgrade.
Install/Configuration Steps:
Customer provides a list of the fields that they have in WFM plus an indication of what they want.
Examples when working Genesys:
WfmID, Firstname, Lastname, EmploymentID, PositionName, PositionID, LMPositionID,Site, Team, Email
Examples when working Teleopti
WfmID, Firstname, Lastname, EmploymentID, PositionName, PositionID, LMPositionID,Site, Team, Email, Optional column(s)
This page was last edited on September 5, 2017, at 10:33.
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