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KB00006: Org Data Setup

Software product name Performance DNA
SLS Version Number 8.5.x and below
Subject KB00006: Org Data Setup
Release note prepared by Support Team
Release note date 15/06/2017

Document Purpose:

The aim of this document is to help complete and c during an install/upgrade.

Install/Configuration Steps:

Customer provides a list of the fields that they have in WFM plus an indication of what they want.

Examples when working Genesys:

WfmID, Firstname, Lastname, EmploymentID, PositionName, PositionID, LMPositionID,Site, Team, Email

Examples when working Teleopti

WfmID, Firstname, Lastname, EmploymentID, PositionName, PositionID, LMPositionID,Site, Team, Email,  Optional column(s)

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This page was last modified on September 5, 2017, at 02:33.