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KB00002: Required changes to api.config in order to work through a proxy

Software product name PerformanceDNA
Version Number 8.5.x and below
Subject KB00002: Required changes to api.config in order to work through a proxy
Release note prepared by Development Team
Release note date 28/09/2016

Symptoms:

Your company are using a proxy to connect to a hosted version of Training Manager and it won’t connect.

Resolution:

If you go to the install directory .\Training Manager and find the api.config (the location of the api.config may be different depending on the install location. Copy the following:

<system.net>
    <defaultProxy enabled="true" useDefaultCredentials="true">
    </defaultProxy>
  </system.net>

At the bottom of the file, inside the </configuration> tag in the SkillsPlanner.exe.config file

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This page was last modified on September 5, 2017, at 02:33.