eServices Social Media Solution Guide
About This Guide
This guide covers areas of information that are required for using the Genesys Social Engagement product. Topics cover the components of Genesys Social Engagement, other associated Genesys products, and some non-Genesys items.
This guide describes the following. Start your reading with the Genesys Social Engagement Overview.
- General information:
- Deploying Social Messaging Server
- Using and understanding the Samples for Social Media
- Deploying the IW Plugins
These pages are valid for all 8.x releases of this product.
Interoperability and Compatibility
Information on interoperability of Social Engagement components with other eServices and Genesys components can be found in the eServices chapters of the Migration Guide. See also the eServices page of the Supported Operating Environments Guide