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Multimedia Objects That Cannot Be Migrated

Composer 8.1 migrates Inbound Voice objects and common objects from IRD. It does not support migration for eServices or multimedia blocks. The following IRD 8.0+ Multimedia objects cannot be migrated:

  • Route Interaction (Routing toolbar)
  • Queue Interaction (Routing toolbar)
  • Workbin (Routing toolbar)
  • Stop Interaction
  • Acknowledgement
  • Autoresponse
  • Chat Transcript
  • Send E-Mail
  • Redirect E-Mail
  • Forward E-mail
  • Reply E-Mail from External Resource
  • Screen
  • MultiScreen
  • Classify
  • Attach Categories
  • Create Interaction
  • CreateEmailOut
  • Create Notification
  • CreateSMS
  • Identify Contact
  • Update Contact
  • Render Message Content
  • Find Interaction
  • Update Interaction
  • Update UCS Record
  • Submit New Interaction
  • Distribute Custom Event
This page was last edited on January 28, 2014, at 13:58.
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