AngelXML Examples

The following code snippets are examples of the AngelXML responses for the Transaction Page.

Message page with links

<ANGELXML>
<MESSAGE>
<COMMENT>
This page is an example of a menu page. It plays a prompt and
then prompts for a keyword.
</COMMENT>
<PLAY>
<PROMPT type="text">
The weather for the county of Fairfax will be sunny and
shiny. You can say today or tomorrow.
</PROMPT>
</PLAY>
<!-- dtmf is an optional attribute, remember they must be unique -->
<LINK keyword="today" dtmf="4" destination="/1" />
<LINK keyword="tomorrow" destination="/1" />
</MESSAGE>
</ANGELXML>

Message page that hangs up, bargein disabled

<ANGELXML bargein="false">
<MESSAGE>
<COMMENT>
This page is an example of a menu page. It plays some prompts
and then hangs up.
</COMMENT>
<PLAY>
<PROMPT type="text">
The weather for the county of
</PROMPT>
<PROMPT type="audio">
/Virginia/Counties/Fairfax.wav
</PROMPT>
<PROMPT type="text">
will be sunny and shiny.
</PROMPT>
<PROMPT type="externalaudio">
http://www.angel.com/sounds/somesound.wav
</PROMPT>
</PLAY>
<ACTION type="hangup" />
</MESSAGE>
</ANGELXML>

Message page with automatic transition to another voice page

<ANGELXML bargein="false">
<MESSAGE>
<COMMENT>
This page is an example of a menu page. It plays some prompts
and then automatically transitions to another voice page.
</COMMENT>
<PLAY>
<PROMPT type="text">
The weather for the county of
</PROMPT>
<PROMPT type="audio">
/Virginia/Counties/Fairfax.wav
</PROMPT>
<PROMPT type="text">
will be sunny and shiny.
</PROMPT>
<PROMPT type="externalaudio">
http://www.angel.com/sounds/somesound.wav
</PROMPT>
</PLAY>
<GOTO destination="123/4" />
</MESSAGE>
</ANGELXML>

Message page with variables

<ANGELXML>
<MESSAGE>
<PLAY>
<PROMPT type="text">
The following AngelXML sets 2 variables: acct_num and
vendor_id, and then proceeds to Voice Page #100.
</PROMPT>
</PLAY>
<GOTO destination="/100" />
</MESSAGE>
<VARIABLES>
<VAR name="acct_num" value="10055" />
<VAR name="vendor_id" value="1234" />
</VARIABLES>
</ANGELXML>

Message page with advanced dialog options

<ANGELXML>
<MESSAGE>
<PLAY>
<PROMPT type="text">
What is your favorite soccer team? You can say
Real Madrid, Barcelona or Deportivo.
</PROMPT>
</PLAY>
<ERROR_STRATEGY type="nomatch" reprompt="false">
<PROMPT type="text"> What was that again? </PROMPT>
<PROMPT type="text">
I’m sorry I didnt understand. You can say
Real Madrid, Barcelona, or Deportivo.
</PROMPT>
<PROMPT type=”text”>
I’m having trouble understanding you. Let me
take you back.
</PROMPT>
<ACTION type=”back”/>
</ERROR_STRATEGY>
<ERROR_STRATEGY type="noinput" reprompt="false">
<PROMPT type="text"> What was that again? </PROMPT>
<PROMPT type="text">
I’m sorry I didnt hear you. You can say
Real Madrid, Barcelona, or Deportivo.
</PROMPT>
<PROMPT type=”text”>
I’m having trouble hearing you. Let me
take you to the next question
</PROMPT>
<GOTO destination=”/5” />
</ERROR_STRATEGY>
<LINK keyword=”Real Madrid” dtmf=”1” destination=”/50” />
<LINK keyword=”Barcelona” dtmf=”2” destination=”/666” />
<LINK keyword=”Deportivo” dtmf=”3” destination=”/51” />
</MESSAGE>
</ANGELXML>

Question page with ASR settings

<ANGELXML>
<QUESTION>
<COMMENT>
This page is an example of a question page. It plays some prompts and then prompts 
for a response from a user. In every case there is ONLY ONE response returned
</COMMENT>
<PLAY>
<PROMPT type="text">
My question to you is: do you know the value of Pi? Hint its 3.14
</PROMPT>
</PLAY>
<RESPONSE>
<NUMBER numberType="natural" destination="123/2" />
</RESPONSE>
<ASR_SETTINGS>
<PROPERTY name="confidencelevel" value="0.4" />
<PROPERTY name="sensitivity" value="0.3" />
<PROPERTY name="speedvsaccuracy" value="0.5" />
<PROPERTY name="completetimeout" value="3" />
<PROPERTY name="incompletetimeout" value="1" />
<PROPERTY name="interdigittimeout" value="1" />
<PROPERTY name="timeout" value="5" />
<PROPERTY name="maxspeechtimeout" value="3" />
</ASR_SETTINGS>
</QUESTION>
</ANGELXML>

Question page with number response type

<ANGELXML>
<QUESTION>
<COMMENT>
This page is an example of a question page. It plays some
prompts and then prompts for a response from a user.
In every case there is ONLY ONE response returned
</COMMENT>
<PLAY>
<PROMPT type="text">
My question to you is: do you know
the value of Pi? Hint its 3.14
</PROMPT>
</PLAY>
<RESPONSE>
<NUMBER numberType="natural" destination="123/2" />
</RESPONSE>
</QUESTION>
</ANGELXML>

Question page with keyword response type and response confirmation enabled

<ANGELXML>
<QUESTION>
<PLAY>
<PROMPT type="text">
When will you come? You can say today, tomorrow,
yesterday, or someday
</PROMPT>
</PLAY>
<RESPONSE confirm="true">
<KEYWORD>
<LINK keyword="today" dtmf="1" returnValue="todaysValue"
destination="123/2" />
<LINK keyword="yesterday" dtmf="2" returnValue="yesterdaysValue"
destination="123/2" />
<LINK keyword="tomorrow" dtmf="3" returnValue="tomorrowsValue"
destination="123/2" />
<LINK keyword="someday" dtmf="4" returnValue="somedaysValue"
destination="123/2" />
</KEYWORD>
</RESPONSE>
</QUESTION>
</ANGELXML>

Question page with yes/no response type

<ANGELXML>
<QUESTION>
<PLAY>
<PROMPT type="text">
Is Real Madrid the best team in the world?
</PROMPT>
</PLAY>
<RESPONSE>
<YES_NO>
<YES destination="123" />
<NO destination="123/3" />
</YES_NO>
</RESPONSE>
</QUESTION>
</ANGELXML>

Question page with credit card response type

<ANGELXML>
<QUESTION>
<PLAY>
<PROMPT type="text">
Enter your credit card. We accept Amex and Mastercard.
</PROMPT>
</PLAY>
<RESPONSE>
<CREDITCARD>
<MASTERCARD/>
<AMEX/>
<VALID destination=”/5” />
<INVALID destination=”/6” />
</CREDITCARD>
</RESPONSE>
</QUESTION>
</ANGELXML>

Question page with credit card expiration response type

<ANGELXML>
<QUESTION>
<PLAY>
<PROMPT type="text">
Now enter your credit card expiration date.
For example, enter 1 0 0 4 for October 2004.
</PROMPT>
</PLAY>
<RESPONSE>
<CCEXP>
<VALID destination=”/5” />
<INVALID destination=”/6” />
</CREDITCARD>
</RESPONSE>
</QUESTION>
</ANGELXML>

Question page with currency response type

<ANGELXML>
<QUESTION>
<PLAY>
<PROMPT type="text">
How much was that apple?
</PROMPT>
</PLAY>
<RESPONSE>
<CURRENCY destination=”/123” />
</RESPONSE>
</QUESTION>
</ANGELXML>

Question page with date response type

<ANGELXML>
<QUESTION>
<PLAY>
<PROMPT type="text">
When were you born?
</PROMPT>
</PLAY>
<RESPONSE>
<DATE destination=”/123” />
</RESPONSE>
</QUESTION>
</ANGELXML>

Question page with time response type

<ANGELXML>
<QUESTION>
<PLAY>
<PROMPT type="text">
At what time does your train depart?
</PROMPT>
</PLAY>
<RESPONSE confirm=”true”>
<TIME destination=”/123” />
</RESPONSE>
</QUESTION>
</ANGELXML><pre>

==Question page with variable response type==

<pre><ANGELXML>
<QUESTION var="myvar">
<PLAY>
<PROMPT type="text">
Please enter 1 or 2.
</PROMPT>
</PLAY>
<RESPONSE>
<KEYWORD>
<LINK dtmf="1" returnValue="AGREE" destination="/100" />
<LINK dtmf="2" returnValue="DISAGREE" destination="/200" />
</KEYWORD>
</RESPONSE>
</QUESTION>
</ANGELXML>

Transfer page

<ANGELXML>
<TRANSFER destination="7032866415" rings="4"
if_fail="hangup" if_completed="/2">
<PLAY>
<PROMPT type="audio">
/Transfer/please_hold.wav
</PROMPT>
</PLAY>
</TRANSFER>
</ANGELXML>

Variable assignment

<ANGELXML>
<MESSAGE>
<PLAY>
<PROMPT type="text">
This will set the value of the variables
</PROMPT>
</PLAY>
<GOTO destination="/100" />
</MESSAGE>
<VARIABLES>
<VAR name="acct_num" value="12345" />
<VAR name="ListOfAccountTypes" value="checking, savings" type="list"
separator=";" />
<VAR name="acct_id" />
</VARIABLES>
</ANGELXML>

Voicemail page

<ANGELXML>
<VOICEMAIL mailbox="Inbox">
<PLAY>
<PROMPT type="text">
Please leave a message after the beep.
</PROMPT>
</PLAY>
</VOICEMAIL>
</ANGELXML>

Voicemail page with a transition to another voice page after completion

<ANGELXML>
<VOICEMAIL mailbox="Inbox">
<PLAY>
<PROMPT type="text">
Please leave a message after the beep.
</PROMPT>
</PLAY>
<GOTO destination="123/3" />
</VOICEMAIL>
</ANGELXML>

Voicemail page with a hangup after completion

<ANGELXML>
<VOICEMAIL mailbox="Inbox">
<PLAY>
<PROMPT type="text">
Please leave a message after the beep.
</PROMPT>
<ACTION type="hangup" />
</VOICEMAIL>
</ANGELXML>

Voicemail page with attributes

<ANGELXML>
<VOICEMAIL mailbox="Inbox" confirm="true" finalSilence="3000ms" var="url">
<COMMENT>
Example of voicemail with attributes
</COMMENT>
<PLAY>
<PROMPT type="text"> Please leave a message after the beep. </PROMPT>
<PROMPT type="sound"> /beep.wav </PROMPT>
</PLAY>
</VOICEMAIL>
</ANGELXML>