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Billing Data Server User's Guide

Welcome to the Billing Data Server 9.0 User's Guide. This document provides the following information provides the following information about Billing Data Server (BDS) :

Intended audience

This document is intended for system administrators who manage BDS after it has been installed.


Where Genesys Engage is deployed on customer premises, BDS provides data that the Genesys financial organization uses to bill customers for subscription services. The main functions of BDS are:

  • Daily extraction of historical reporting and configuration data needed for billing
  • Aggregation of data into daily and monthly datasets
  • Automated transmission of daily and monthly files back to Genesys for invoicing
  • Local storage of billing files as backup, or for other uses

The primary data sources that BDS uses to obtain data for billing are:

  • Genesys Info Mart: for users and interactions
  • Genesys Voice Portal (GVP) Reporting Server (RS): for IVR and media port sessions
  • Configuration Management Environment: for voicemail boxes and user login configurations
This page was last edited on September 18, 2020, at 13:41.
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