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Metrics

The following pages provide detailed information about how each Billing Data Server (BDS) metric is defined and calculated, and the key values that are used to designate these metrics in the billing files.

Billable metrics

For each billable metric, BDS provides only a simple count for each metric. Pricing and bursting, which are required to create the final invoices, are calculated in the Genesys back-office financial systems. Genesys back-office systems might use some of these metrics as “proxy” counts for other subscription item metrics that are not listed here, if there is a correlation between them. The following pages provide detailed information about BDS billable metrics:

Usage Metrics

The following pages provide detailed information about BDS usage metrics:

This page was last modified on April 12, 2019, at 13:04.

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