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Metrics

The following topics provide details on how each Billing Data Server (BDS) metric is defined and calculated, and the key values are used to designate these metrics in the billing files:

BDS provides only a simple count for each metric. Pricing and bursting are calculated later in the Genesys back-office financial systems to create the final invoices. Genesys back-office systems might use some of these metrics as “proxy” counts for other subscription item metrics that are not listed here, if there is a correlation between them.

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This page was last modified on 27 June 2018, at 12:13.